Interface Security Systems, LLC is committed to protect the privacy
of our customer information. This document will provide information
about Interface Security Systems, LLC policy relating to the
collection, use and disclosure of personal information and of our
customer's right to limit such collection, use or disclosure. All
personal information relating to our customers is maintained in
strict confidence by Interface Security Systems, LLC and is not sold
to third parties.
You
may have questions as you read this document. For further
information, please contact Interface Digital Voice in writing at
IDVcustomerService@interfacesys.com.
Our
privacy policies and procedures are subject to change.
Identifying Purposes
Interface Security Systems, LLC collects personal
information for a variety of purposes related to your request for
services from Interface Digital Voice. Personal information is used
to verify, process and administer your product and service requests,
assess credit-worthiness, maintain our commercial relationship with
you, and analyze, understand and respond to your service needs.
Interface Security Systems, LLC also analyzes and uses customer
information to better improve the products that we offer to our
customers. We analyze personal information relating to you in order
to identify the products and services offered by our affiliates or
ourselves or by companies that we believe may be of interest to you,
and to offer you those products and services. Where a third party or
an affiliate of Interface Security Systems, LLC has a product or
service that may be of interest to you, we will forward information
relating to any such product or service to you.
Personal information is also used in order to communicate with you,
for billing and provisioning purposes. Interface Security Systems,
LLC does not sell, rent or lease personal information to third
parties.
From
time to time Interface Security Systems, LLC may outsource certain
account processing, or other customer service functions to a third
party. In such cases, personal information will be provided to such
third parties. However, Interface Security Systems, LLC releases
personal information only where that information will be protected
and maintained in confidence.
From
time to time Interface Security Systems, LLC may also be required to
report to regulatory bodies or to present a summary of all our
customer information, including your personal information, in
statistical or analytical form to governmental authorities and
industry organizations. When information is provided in statistical
or analytical form, information that might specifically identify you
will not be disclosed.
Collection and Use
Interface Security Systems, LLC will collect and use
customer identifiable information for billing purposes, to provide
and change service, to anticipate and resolve problems with your
service, or to create and inform you of products and services that
better meet your needs. This means that Interface Security Systems,
LLC may use your customer identifiable information, in conjunction
with information available from other sources, to market new
services to you that we think will be of interest to you, but we
will not disclose your customer identifiable information to third
parties who want to market products to you.
Security
Interface Security Systems, LLC has implemented
technology and security features and strict policy guidelines to
safeguard the privacy of your customer identifiable information from
unauthorized access or improper use, and we will continue to enhance
our security procedures as new technology becomes available.
E-mail Contents
The company will not read or disclose to third
parties private e-mail communications that are transmitted using
Interface Security Systems, LLC services, except as required to
operate and maintain the service or as otherwise authorized by law.
Disclosure
Interface Security Systems, LLC may also use customer
identifiable information to investigate and help prevent potentially
unlawful activity or if required by subpoena, search warrant, or
other legal process.
Account Information
Interface Security Systems, LLC honors requests from
customers to review all customer identifiable information maintained
in reasonably retrievable form, which currently consists of your
name, address, e-mail address, telephone number and/or billing
information, and will correct any such information which may be
inaccurate. Customers may verify that appropriate corrections have
been made.
Customer Concerns
If you are a consumer with concerns about the
Interface Security Systems, LLC online privacy policy or its
implementation, you may contact us in writing by directing your
response to the Interface Security Systems, LLC Privacy Officer at
IDVcustomerservice@interfacesys.com.
Children
Interface Security Systems, LLC complies with all
Federal laws and regulations, including the Children’s Online
Privacy Protection Act, which requires the consent of a parent or
guardian for the collection of personally identifiable information
from children under 13.
Should you have any questions with respect to the Interface Security
Systems, LLC privacy policy or if you do not consent to, or would
like to limit, the manner in which information about you is
collected, used or disclosed, please contact the Interface Security
Systems, LLC Privacy Officer in writing at
IDVcustomerservice@interfacesys.com
